全职 Application Support Analyst 工作, 薪水 up to SGD 6,300, RIDIK PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Summary

• This role involves partial shift and weekend work (up to 8pm), with possible overnight support and/or on-call duties on a rotation basis (once or twice a month).
• Compensation will be provided in the form of time off.
• No specific technology stack is required, but basic knowledge of cloud, Control-M, Linux, Datalog, etc. would be advantageous.
• Front office experience is a plus.
• L1 candidates may be considered.

Mandatory Requirements:

• Provide support for follow-the-sun L2 Production Support Model for Front Office applications and platforms that perform the following functions:
• (1) Portfolio Management, (2) Order and Execution Management, (3) Trading Lifecycle, (4) Investment workflows, and (5) Research and Analytics
• Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.
• Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations. Document incidents and follow up on resolutions.
• Change Management: Review and execute system upgrades and deployments and ensure minimal risk and disruption to production services.
• User Support: Provide support to end-users and stakeholders, address queries and issues related to production services.
• Vendor Engagement: Collaborate with support personnel of Solution Providers, to troubleshoot, mitigate, and resolve issues related to vendor products.
• Issue Investigation: Investigate production issues and engage relevant teams (e.g. infrastructure, data engineering, application teams) for mitigation and strategic solutions.
• System Resiliency Management: Drive system failover and disaster recovery processes.
• Documentation: Maintain comprehensive documentation of application run books, incident resolutions, and system configurations.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

Job Type: Contract
Contract length: 12 months

Pay: $5,500.00 - $6,300.00 per month

Work Location: In person