Key Responsibilities
- Maintain a safe and secure environment for guests, tenants, employees, and visitors at all times.
- Monitor and control access points, ensuring only authorized individuals enter the premises.
- Conduct regular patrols of the property, including hotel areas, public spaces, parking areas, and back-of-house facilities.
- Monitor CCTV systems and security equipment, identifying and responding to any suspicious activities or incidents.
- Respond promptly and effectively to emergencies, including fire alarms, medical incidents, disturbances, and security breaches.
- Enforce property rules, regulations, and standard operating procedures (SOPs).
- Manage crowd control during peak periods, events, and group arrivals.
- Assist guests, tenants, and visitors with directions and general inquiries in a professional and courteous manner.
- Investigate and report incidents, accidents, and irregularities, ensuring proper documentation and timely escalation to management.
- Coordinate with local authorities (police, fire department, ambulance) when required.
- Perform bag checks, vehicle inspections, and screening procedures when necessary.
- Ensure all fire safety equipment and emergency exits are accessible and in proper working condition.
- Support evacuation procedures and ensure compliance during emergency drills.
- Safeguard company assets and prevent theft, vandalism, and unauthorized activities.
- Work closely with other departments to ensure overall operational safety and security.
- Maintain proper records of daily activities, occurrences, and security logs.
- Perform any other duties as assigned by the Security Supervisor or Management.
Qualifications & Requirements
- Minimum SPM or equivalent qualification.
- Prior experience in security, law enforcement, or related field is an advantage.
- Physically fit and able to stand or patrol for extended periods.
- Basic knowledge of safety procedures and emergency response.
- Good observation skills with attention to detail.
- Able to handle stressful situations calmly and professionally.
- Basic communication skills in English and Bahasa Malaysia.
- Ability to work shifts, including nights, weekends, and public holidays.
- High level of integrity, discipline, and responsibility.
Preferred Skills (Added Advantage)
- Experience in hotel or shopping mall security operations.
- Knowledge of CCTV systems and access control systems.
- First Aid and Fire Fighting certification.
- Ability to prepare incident reports clearly and accurately.
Job Type: Full-time
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person