Full Time Customer Executive Jobs, salary up to MYR 2,500 in Sekama Pharmacy Kuching - Ricebowl

Conduct members data analysis to determine program budgets and forecasts, and identify trends and behavior patterns for targeted audience segmentation.

Develop, implement, and manage a loyalty program aimed at enhancing customer retention.

In charged in member’s point management for better customer retention. Explore in members strategic rewards to build lasting customer relationships.

Analyze customer behavior to select premium redemption items and ensuring program mechanics align with customer preferences and business goal.

Manage members cards, including account merging and points adjustment. Collaborate with creative designers to shape program visuals and communication materials.

Maintain communication between outlets and customers, ensuring smooth program implementation and a positive customer experience.

Perform any other duties as assigned by superior

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Professional development