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Classy Wheeler Hiring! Full Time Senior Network Support Engineer (Cisco - VMware) (Infrastructure) in Hong Kong - Ricebowl

Senior Network Support Engineer (Cisco - VMware) (Infrastructure)

Classy Wheeler

Undisclosed

Hong Kong

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Working Location

  • Hong Kong Hong Kong

Job Description

Responsibilities

Client Description

Company Description: A leading telecommunications service provider based in Hong Kong, delivering a comprehensive range of enterprise-grade networking, broadband, and IT infrastructure solutions.
Location: Lai Chi Kok
Nature: 12 months contract


Job Description
  • Execute the installation, deployment, maintenance, and troubleshooting of server and network infrastructure to ensure high availability.
  • Provide comprehensive technical support and strategic planning for Internet, Intranet, and corporate website environments.
  • Manage system software and hardware components for various user application systems to maintain optimal performance.
  • Deliver on-call support for production incidents and perform shift duties as required to maintain 24/7 operations.
  • Monitor network health and performance, implementing proactive measures to prevent service disruptions.
  • Collaborate with cross-functional teams to deploy scalable infrastructure solutions that meet business requirements.

Job Requirements
  • Hold a Bachelor's Degree in Information Technology, Computer Science, or a related discipline.
  • Possess a minimum of four years of relevant professional experience in network administration and technical support.
  • Demonstrate hands-on proficiency with Switches, Routers, WiFi Controllers, and Load Balancers.
  • Exhibit strong technical knowledge of security appliances including IPS/IDS and Firewalls.
  • Maintain solid understanding of Microsoft Windows, Red Hat Linux, VMware, and SAN Storage environments.
  • Expertise in TCP/IP protocols within complex LAN/WAN network architectures is essential.
  • Possess an excellent command of written English for technical documentation and reporting.
  • Candidates with less experience may be considered for a more junior position.

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