全职 IT Engineer Jobs, in Super Micro Computer - Ricebowl

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties and Responsibilities:

• Provide installation, configuration, and ongoing support for hardware devices, including PCs, tablets, mobile devices, printers, and other specialized equipment.

• Provide software support and local IT infrastructure services to ensure stable operation of office systems and applications.

• Perform troubleshooting and technical support for end-user computing environments, including hardware, software, and office automation systems.

• Provide IT support for various operational environments across the organization, ensuring system availability and smooth daily operations.

• Collaborate with cross-region IT teams to support global IT operations and resolve technical issues.

• Participate in backup and redundancy planning and management to ensure system reliability and business continuity.

• Assist in IT project planning and execution, including system implementation, coordination, and progress tracking.

• Create and maintain IT SOP documentation to standardize operational processes.

• Support IT systems and devices used by different departments, ensuring stable connectivity, system functionality, and user productivity.

• Perform other tasks assigned by supervisors to support departmental and organizational objectives.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent practical experience.

• Work Experience: At least 2–3 years of experience in IT support, Helpdesk services, or IT infrastructure operations.

• Technical Skills:

4. Professional Skills:

5. Preferred Qualifications: Experience supporting enterprise IT environments across multiple departments is a plus.