全职 Technical Support 工作, 薪水 up to MYR 3,000, ALC-TECH (M) SDN BHD Federal Territory 公司招聘中 - Ricebowl

• Respond to technical support requests via email, phone, chat, or ticketing systems.
• Diagnose and troubleshoot software, hardware, and network issues.
• Install, modify, and repair computer hardware and software.
• Walk customers or staff through problem-solving steps.
• Follow up with users to ensure full resolution of issues.
• Maintain daily performance of computer systems and escalate issues as necessary.
• Document internal procedures and solutions for future reference.
• Support users in the use of business-critical applications.
• Monitor and maintain system performance, backups, and security protocols.

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kepong: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• one: 1 year (Required)

Language:

• English (Required)

Location:

• Kepong (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person