We are a coffee bean supplier looking for a passionate Barista with at least 2 years experience in the coffee industry and retail or sales. You will have the opportunity to work with a variety of premium coffee beans to introduce to clients with product knowledge and coffee preparation. You will be based at our office situated at Taman Perling, Johor Bahru.
Responsibilities:
- Order Management: Handle orders to submit from various online platforms (Lazada, Shopee, Tiktok, store, WhatsApp) and offline channels
- Packing & Delivery: Pack orders with care, arrange for timely delivery and ensure all orders meet quality standards
- Customer Services and Sales: Reply to leads from advertisements, addressing inquiries and providing helpful information about our products and services to customer, offer exceptional service in purchasing decision and recommendations.
- Coffee Preparation: Prepare and serve all kinds of coffee beverages (hand brew and coffee machine)
- Stock Management: Monitor stock levels of coffee beans, manage packaging supplies and ensure timely restocking
- Sales Record & Invoices: Record sales accurately, maintain up-to-date records and generate invoices for both online and offline orders
- Machine Maintenance: In charge in service and maintenance of customer's coffee machines; cleaning/ calibration/installation
- Training & Product Knowledge: Handle barista class, workshop, machine installation.
- Quality Control: Ensure all coffee beans meet our high-quality standards; report to management for any update on beans stocks, complain and feedbacks.
- Sales Support: Promoting our products and services to customers, providing recommendations and advice when needed
- General Maintenance: Keep the coffee station, coffee machines and packing station clean and organized; basic cleaning of coffee machine & grinder.
- Team Work: Work closely with marketing team on creative ideas
Requirements:
- 2 year experienced in Coffee Industry and Retail or Sales
- Eagerness to learn more about coffee, machine and brewing
- Familiarity with different types of coffee machines and hand brew methods
- Excellent communication and proficiency in English, Bahasa Malaysia
- Basic computer skills
- Strong interest in engaging with customers
- Able to multitask and friendly
- Confident, initiative and ability to solve problem
- Discipline and responsible
Added value:
- Drink coffee/coffee lover/ Passionate in coffee
- Not camera shy
- Barista certificate
- Own laptop & Car
Benefits:
- Uniform
- Coffee training
- Unlimited coffee
- Staff purchase
- Annual leave, Sick leave (after probation)
Join us at COFA COFFEE and dive into the exciting world of coffee!
Job Type: Full-time
Pay: From RM2,300.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience in handling coffee machine and training?
- Are you experience in latte art and brewing coffee?
Education:
- Malaysian Special Skills Certificate (Preferred)
Experience:
- Coffee Industry: 2 years (Required)
- Barista: 2 years (Required)
Language:
Location:
Work Location: In person