- Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
Fat Kee Logistics Limited
Logistics Coordinator
訂單處理: 匯入電商平台訂單,列印揀貨單及快遞面單
庫存對賬: 核對系統與客戶平台的庫存數據,跟進貨品入庫及盤點
物流跟進: 追蹤快遞派送進度,處理延誤、改地址及退換貨(RMA)
客戶對接: 解答電商客戶查詢,調查及處理「漏發/錯發」等日常客訴
費用結算: 整理客戶每月的倉租、打包費及運費數據以供計費
中五 / DSE 或以上程度,具 1 年或以上物流、倉儲或電商文職經驗,
熟悉 Microsoft Excel(如 VLOOKUP, Pivot Table), 基本電腦操作及
具備良好的溝通能力,細心、有責任感
熟悉操作 WMS 倉儲系統或電商後台
我們為合適的候選人提供具有吸引力的薪資福利待遇。有意申請者,請點擊“立即申請”,或將個人簡歷(包括學歷資格、工作經驗、目前及期望薪資、聯絡電話)提交至 car•••••************* 人力資源部門收。
所收集的數據將僅用於招募用途。一個月內未獲面試通知的申請人,可視為申請未成功。所有未獲錄用的申請,將於本廣告刊登日期起保存六個月。
Order Processing: Import e-commerce platform orders, print picking lists and courier waybills
Inventory Reconciliation: Reconcile inventory data between the system and client platforms, follow up on incoming goods and stocktakes
Logistics Follow-up: Track courier delivery status, handle delays, address changes, and returns/exchanges (RMA)
Client Coordination: Respond to e-commerce client inquiries, investigate and handle daily customer complaints such as missing or incorrect shipments
Billing & Settlement: Organize monthly client data on warehouse rent, packing fees, and shipping costs for billing purposes
Form 5 / DSE or above, with 1 year or more of clerical experience in logistics, warehousing, or e-commerce
Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and basic computer operations
Strong communication skills, detail-oriented, and responsible
Familiar with WMS warehouse systems or e-commerce backend platforms
We offer an attractive remuneration package to the right candidate. Interested parties, please click "Apply Now" or submit your resume with details of qualification, experience, present and expected salary, and contact number to the Human Resources Department at car•••••*************
Data collected will be used for recruitment purposes only. Applicants not invited for an interview within one month may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.
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