- 台北市, 台灣 台灣
全职 Manager Retail Training 工作, 薪水, Adidas 台北市, 台灣 公司招聘中 - Ricebowl
工作地点
职位描述
岗位职责
PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:
Manage the development of retail operations trainings that equip the retail teams with the essential knowledge in achieving business goals and targets. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends.
KEY RESPONSIBILITIES:
Training Organization:
- Identify and assess future and current training needs with key stakeholders to achieve ultimate business objectives and goals.
- Conduct training needs assessments and match courses available within adidas group to the needs.
- Develop and manage the retail training calendar in coordination with the District Manager, Operation Managers and Key Account Management teams.
- Review training materials received from regional/global and adapt the training to the requirements while maintaining the integrity of the course and its learning objectives to ensure consistent delivery globally.
- To be the champion of retail training courses encouraging and inspiring employee’s passion to learn and upskill.
- Identify opportunities that training programs can help to improve and optimize training resources and training facilities.
- Work with Retail Operations, Marketing and Products teams to develop and refine retail training contents, ensuring the relevance by collecting retail operations guidelines and priority and using own retail benchmark.
- Manage training resources including internal and external trainers and ensure delivery quality remains at the highest level.
- Review feedback from participants and training KPIs to recommend improvements.
- Develop processes for regular revision of content and effectiveness of evaluation.
- Develop stringent control process for monitoring training delivery quality and participant eligibility.
- Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or the industry.
- Leverage internal/external expertise to ensure high-impact training delivery.
- Support and manage local adaptation of the global/regional training programs and lead through graduation.
- Act as a field coach to provide guidance and support to individuals seeking to enhance their job skills and achieve their career goals.
- Manage and implement training KPIs and prepare relevant reports to ensure program effectiveness.
Budget & Expenses:
- Prepares and implements training budgets.
- Manage assigned training budget and ensure cost effectiveness.
KEY RELATIONSHIPS:
External: Training Vendors
Internal: Retail, Sales, Human Resources, Marketing, and Category Management
KNOWLEDGE, SKILLS AND ABILITIES
:- Excellence in Microsoft Office Suite and particularly demonstrating advanced Microsoft Excel and PowerPoint skills.
- Fluent in both written and spoken English and Mandarin.
- Track record in designing and executing successful training programs.
- Demonstrated ability to lead a full training cycle, plan and multi-tasks.
- Knowledgeable of various training and teaching methods.
- Excellent decision making and organizational skills.
- Good sense of ownership and excellent time management skills.
- Great interpersonal and communication skills.
- Strong understanding of business goals and standards for customer service.
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:
- University degree or above
- Minimum 8 years’ experience in retail or related function
- Minimum 5 years’ experience in retail training development and delivery in leading multinational / consumer goods company, or very successful franchise store manager experience
- Experience with apparel retail or franchise training preferred
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –
BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
JOB TITLE:
Manager Retail Training
BRAND:
LOCATION:
Taipei
TEAM:
Sales
STATE:
COUNTRY/REGION:
TW
CONTRACT TYPE:
Full time
NUMBER:
545082
DATE:
May 20, 2026
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