jobs in Monkeys Canopy

全职 Ticketing - Themepark Crew 工作, 薪水 up to MYR 2,500, Monkeys Canopy Pulau Pinang 公司招聘中 - Ricebowl

Ticketing - Themepark Crew

Monkeys Canopy

MYR1,800 - MYR2,500 每月

George Town, Pulau Pinang

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工作地点

  • Canopy Walkway George Town Pulau Pinang Malaysia

职位描述

任职资格

  • Minimum: SPM level 
  • Able to communicate clearly in Bahasa Malaysia and basic English (additional languages are an advantage) 
  • Friendly, energetic, and customer-oriented personality 
  • Willing to work shifts, weekends, and public holidays 
  • Able to stand for long hours and work in a fast-paced environment
  • Prior experience in customer service, ticketing, or hospitality is an added advantage
     
Skills & Competencies
  • Good communication and interpersonal skills
  • Basic numeracy and cash-handling skills
  • Ability to handle guests calmly and professionally 
  • Team player with a strong sense of responsibility
  • Attention to detail and safety awareness
  • Shift-based work including weekends and public holidays
  • Indoor and outdoor working environments
  • Requires prolonged standing and interactio

岗位职责

Ticketing Duties
  • Sell and issue tickets, wristbands, and passes accurately 
  • Handle cash, card, and electronic payments in accordance with company procedures
  • Verify ticket validity and manage guest entry control
  • Provide information on ticket types, promotions, and park rules
     
Theme Park Operations
  • Assist guests with directions, queues, and attraction access
  • Monitor rides or attraction areas to ensure safety rules are followed 
  • Manage crowd flow and queue control during peak hours
  • Report any safety issues, equipment faults, or guest concerns to supervisors
     
Customer Service
  • Greet guests in a friendly and professional manner 
  • Respond to guest enquiries, feedback, and complaints promptly 
  • Maintain a positive, helpful, and courteous attitude at all times
     
Operational & Housekeeping
  • Ensure workstations, counters, and public areas are clean and orderly
  • Follow standard operating procedures (SOPs) and safety guidelines
  • Support other departments when required

重要安全守则

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