全职 Office-Personal Assistant (Mandarin Speaker) 工作, 薪水 up to MYR 3,500, WIT VENTURES SDN BHD Federal Territory 公司招聘中 - Ricebowl

 1. Education & Experience

• Diploma or Degree in Hospitality Management, Business Administration, or related field.
• Minimum 2–4 years of experience as a Personal Assistant, Executive Assistant, or Operations Coordinator.
• Prior experience in hotel, serviced apartment, or Airbnb management is preferred.

2. Language Requirement

• Fluent in Mandarin (spoken, written, and reading)
• Ability to communicate effectively in English.
• Additional languages are an advantage.

3.Skills & Competencies

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and perform well under pressure.
• High attention to detail and accuracy.
• Professional discretion in handling confidential information.
• Strong analytical and problem-solving skills.

4. Technical Skills

• Familiar with OTA platforms (Airbnb, *************, Agoda).
• Proficient in Microsoft Office and/or Google Workspace.
• Experience with Property Management Systems (PMS) is an added advantage.
• Basic understanding of hospitality operations and service standards.

5. Personal Attributes

• Proactive, resourceful, and self-motivated.
• Service-oriented mindset.
• Flexible to work weekends or beyond regular office hours when required.
• Positive attitude with strong accountability and reliability.

1. Project Leadership & Execution

• Take ownership of assigned projects and ensure end-to-end execution

Break down projects into:
-tasks

-timelines

-results

• Set clear deadlines and assign responsibilities to relevant departments
• Monitor progress and ensure projects move according to schedule
• Ensure no project is delayed due to lack of follow-up

2. Cross-Department Coordination

• Act as the central coordination point between departments (operations, marketing, finance, project, etc.)
• Ensure all departments are aligned on:

-objectives

-timelines

-deliverables

• Schedule and lead coordination meetings when required
• Follow up with departments to ensure tasks are completed
• Resolve communication gaps between teams

3. Project Tracking & Reporting

• Maintain a central project tracker for all ongoing initiatives
• Monitor:

-progress status

-delays

-risks

• Provide progress updates to Superior
• Highlight issues early and propose solutions

4. Problem Solving & Escalation

• Identify bottlenecks and delays in projects
• Take initiative to resolve issues before escalation
• Escalate critical issues to Director with:
  
• clear summary
• proposed solutions

5. Guest Experience & Business Improvement Projects

• Support implementation of new initiatives such as:

-vending machines

-smart lockers

-self-service solutions

-new service concepts

• Coordinate with vendors and suppliers to meet company requirements
• Ensure smooth implementation and execution of new services
• Monitor performance and suggest improvements

6. External Coordination

• Liaise with:

-suppliers

-contractors

-developers

-service providers

• Ensure deliverables meet timeline and quality expectations
• Follow up on quotations, proposals, and execution

7. Operational & Administrative Support

• Handle administrative tasks related to projects and business operations
• Ensure proper documentation and filing
• Support ad-hoc operational matters as required by Director