Location: Kuala Lumpur, Malaysia
Employment Type: Permanent
Eligibility: Open to all nationalities currently based in Malaysia with valid PR or Dependent Pass (DP) visa.
Client: Banking Industry
Job Summary
We are looking for a highly skilled Senior ETL Operations Engineer to support and manage enterprise data integration platforms within the banking industry. The ideal candidate will have strong hands-on experience in ETL operations, production support, incident management, and troubleshooting across large-scale data environments.
This role requires close collaboration with application, infrastructure, and business teams to ensure smooth data processing, system stability, and timely resolution of production issues.
Key Responsibilities
- Manage and support ETL production environments, ensuring high availability and performance of data integration workflows.
- Perform L2/L3 production support activities, including incident investigation, root cause analysis, and issue resolution.
- Monitor ETL jobs, batch processing, and data pipelines to ensure successful execution within SLA timelines.
- Troubleshoot failures related to ETL processes, databases, scheduling tools, and downstream applications.
- Work closely with development and infrastructure teams during deployments, releases, and system enhancements.
- Support operational activities such as job reruns, recovery processes, and environment validations.
- Prepare operational reports, incident documentation, and post-mortem analysis.
- Ensure compliance with banking operational standards, security, and audit requirements.
- Participate in on-call support and weekend support activities when required.
Requirements
- Minimum 8+ years of experience in ETL Operations / Production Support within banking or financial services industry.
- Strong hands-on experience with ETL tools/frameworks such as Informatica, Apache NiFi, or similar technologies.
- Proven experience handling L2/L3 production support in mission-critical environments.
- Good understanding of ETL workflows, data warehousing, batch processing, and data integration concepts.
- Experience in troubleshooting ETL failures, performance issues, and data inconsistencies.
- Strong SQL knowledge and experience working with relational databases (Oracle, SQL Server, PostgreSQL, etc.).
- Familiarity with scheduling and monitoring tools such as Control-M, Autosys, or similar.
- Ability to work in a fast-paced banking environment with strong analytical and problem-solving skills.
- Good communication and stakeholder management skills.
Pay: RM9,000.00 - RM15,000.00 per month
Work Location: In person