全职 Systems Coordinator 工作, 薪水, GlobalNxt University Federal Territory 公司招聘中 - Ricebowl

Company Description

GlobalNxt University is a leading academic institution specializing in online education through its innovative global classroom methodology. With over 75 distinguished faculty from 17 countries, the university provides meticulously developed content that meets the highest standards of quality. Supported by a cutting-edge online learning platform, GlobalNxt ensures highly engaging and interactive learning experiences accessible anytime, anywhere. Dedicated to lifelong learning, the institution is committed to delivering meaningful and impactful educational outcomes for its students.

About the Role

We are seeking a proactive and detail-oriented Systems Coordinator to support the implementation, coordination, and ongoing maintenance of university digital systems and platforms. The role ensures the smooth operation of core institutional systems, including ERP, LMS, and SIS, while providing cross-functional support to multiple departments across the University.

Key Responsibilities

• Support the coordination, administration, and maintenance of core university systems, including ERP, LMS, and the SIS.
• Assist with system testing, data updates, configuration checks, and issue resolution.
• Act as a liaison between IT teams, academic/administrative departments, and external vendors.
• Support user onboarding, system access management, and training activities for staff and stakeholders.
• Maintain accurate and up-to-date system documentation, process guides, and knowledge base materials.
• Track, monitor, and follow up on system issues, service requests, and enhancements.
• Assist with data integrity checks, cleansing activities, and routine reporting requirements.
• Support system upgrades, enhancements, and change implementation activities.

Requirements

• Minimum 2 years’ experience in Systems Coordination, IT Support, or a similar role.
• Diploma or Degree in Information Technology, Information Systems, Computer Science, or a related field.
• Understanding of enterprise systems such as ERP, LMS, or SIS.
• Strong communication and coordination skills with the ability to work across multiple teams.
• Excellent attention to detail and strong problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working in education or administrative systems is an advantage.

Preferred Skills (Added Advantage)

• Basic SQL knowledge for data validation, queries, and reporting support.
• Experience with CRM/SIS/ERP/LMS platforms.
• Familiarity with data visualisation tools such as Tableau, Power BI, or similar platforms.
• Understanding of system workflows, integrations, and data governance principles.

Why Join GlobalNxt?

• Work in a modern, technology-driven higher education environment.
• Be part of a globally focused university community.
• Access learning and professional development opportunities to grow your career.
• Collaborate with a supportive and dynamic team across departments.
• Make a meaningful impact on student experience and institutional success.