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Straumann Group Hiring! Full Time Business Development Manager in - Ricebowl

Business Development Manager

Undisclosed

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

About The Role

The Business Development Manager (Non-Premium) is responsible for driving profitable growth of the Straumann Group's non-premium portfolio — primarily Neodent, Anthogyr and Biomaterials, with a secondary focus on Straumann — across Singapore, working in tandem with the Straumann Implant Sales Team. Operating in a field-based capacity, the BDM will combine in-practice customer engagement with digital outreach to acquire new accounts, grow existing ones, and protect continuity of demand within a competitive value-segment market.

This is an experienced, quota-carrying role suited to a proven dental sales professional with a strong track record of helping practices grow and a confident command of consultative, value-led selling.

Objectives of the Role

  • Represent the Straumann Group's non-premium portfolio with a comprehensive understanding of each account's clinical, commercial and growth objectives — positioning Neodent, Anthogyr and Biomaterials as the solutions that best meet those needs, and identifying cross-sell opportunities into the Straumann premium portfolio where appropriate.
  • Overcome objections and effectively communicate the Group's value propositions to key decision makers (principals, practice managers, procurement leads, clinicians).
  • Drive new business through outbound calling, digital outreach (LinkedIn, email) and face-to-face visits, building relationships with key decision makers, identifying needs and rising stars and conducting individual needs analysis.
  • Manage and grow an existing portfolio of accounts through in-practice visits ensuring continuity of demand and consistent share-of-wallet growth.
  • Generate leads and build relationships by nurturing warm prospects, identifying new opportunities, and maintaining a healthy, accurate pipeline.
  • Contribute to the wider Straumann Group sales organisation by generating and sharing cross-portfolio leads — particularly warm referrals into the Straumann premium team.
  • Identify and convert upselling and cross-selling opportunities within the existing client base across implants, biomaterials and digital solutions.
  • Provide territory cover (e.g. maternity leave, vacancies) on a remote or field basis when required.

Key Responsibilities

  • End-to-end management of Non Premium accounts, balancing field visits with remote engagement to maximise reach and efficiency.
  • Drive attendance to education events, webinars and clinical courses based on marketing target lists, through outbound calling and in-practice conversations.
  • Maintain strong and consistent usage of the CRM (data discipline is non-negotiable), quote and finance tools, ensuring accurate forecasting and pipeline visibility.
  • Plan and execute a structured territory call cycle, optimising travel, in-practice time and remote follow-up.
  • Collaborate closely with the Straumann premium sales team to identify cross-portfolio opportunities and ensure a coordinated customer experience.

KPIs & Performance Metrics

Performance Will Be Measured Against a Balanced Scorecard, Including

  • Revenue & growth: Achievement of territory sales target across Neodent, Anthogyr and Biomaterials; year-on-year growth vs. prior period.
  • New business: Number of new accounts opened and first-order conversion rate.
  • Account development: Account retention rate, average revenue per account, and cross-sell penetration (multi-category accounts).
  • Pipeline health: Pipeline coverage ratio (typically 3x target), lead-to-opportunity conversion, and weighted forecast accuracy.
  • Activity: Field visits per week, outbound calls/emails per week, demos and quotes issued, education event attendance driven.
  • CRM discipline: Data completeness, contact coverage, and forecast hygiene.
  • Cross-portfolio contribution: Number and value of qualified referrals passed to the Straumann premium team.

Required Capabilities, Skills And Qualifications

  • 5+ years' proven dental sales experience with a track record of consistently exceeding targets in a quota-carrying, field-based role — ideally with exposure to implants, biomaterials and/or value-segment dental products.
  • Demonstrable experience of helping dental practices grow their business through consultative selling, not transactional order-taking.
  • Strong commercial acumen with proven ability to quote, negotiate and close at decision-maker level.
  • Self-starter with high personal drive, resilience and ownership of territory performance.
  • Excellent listening and communication skills — verbal and written — in English.
  • Quick to adopt and confidently use digital technology (CRM, virtual meeting platforms, social selling tools, quoting and finance systems).
  • Well organised with excellent administration skills, meticulous attention to detail.
  • Comfortable interpreting performance data and using measurement tools to track progress, identify gaps and adjust activity.
  • Strong grasp of the full sales process and pipeline management — researching, connecting, educating and qualifying prospects.
  • Thrives on building internal and external relationships — across customers, marketing, the premium sales team, and clinical/education colleagues.
  • Upholds and reflects the Group's brand reputation with an ethical, customer-first approach to sales.
  • Team player with a strong desire to learn, develop and succeed.
  • Creative problem-solver with strong analytical thinking.

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