FairPrice Group is seeking a senior technology program lead to oversee the delivery of complex digital and retail technology initiatives.
This role is responsible for coordinating delivery across multiple teams including product, engineering, operations and external technology partners. The role ensures that programs are executed in a structured and integrated manner by maintaining delivery plans, managing cross-system dependencies, and resolving delivery issues across teams.
Working closely with leadership and delivery teams, the role provides program visibility on milestones, risks and readiness across design, build, integration, testing and release phases to ensure successful program execution.
Responsibilities
Program delivery plan
Maintain an integrated delivery plan across multiple workstreams
Track milestones across design, build, integration, testing and release phases
Ensure delivery timelines are clearly communicated and aligned across teams
Identify schedule risks and coordinate mitigation actions
Cross-system dependency management
Identify integration dependencies across systems and teams
Track readiness of upstream and downstream systems
Coordinate sequencing of deliverables across platforms and workstreams
Ensure required integrations are available for testing and release
Delivery coordination across teams
Align product, engineering and operations teams on priorities and timelines
Facilitate resolution of cross-team issues and delivery blockers
Coordinate delivery activities across multiple teams and initiatives
Ensure alignment between product scope and delivery execution
Vendor & partner delivery management
Align vendor delivery plans with internal program timelines
Track vendor delivery progress and milestone commitments
Coordinate integration work between vendor teams and internal teams
Escalate vendor delivery risks when necessary
Testing & release readiness
Coordinate readiness for integration testing and system testing cycles
Ensure required environments and integrations are available for testing
Track resolution of critical issues during testing phases
Coordinate release readiness across delivery teams
Program reporting & governance
Maintain program dashboards tracking delivery progress and risks
Prepare regular program updates for leadership and governance forums
Highlight key risks and decisions requiring escalation
Ensure governance decisions are communicated and implemented across teams
JOB REQUIREMENTS
Bachelor’s Degree in Computer Science, Information Systems, Engineering or related discipline
10–15 years experience in technology delivery, program management or digital transformation initiatives
Proven experience managing complex technology programs involving multiple teams and systems
Strong experience coordinating delivery across product, engineering and vendor teams
Experience managing delivery dependencies across systems and initiatives
Experience working in multi-vendor delivery environments
Experience delivering digital platforms, mobile applications, retail technology, or e-commerce systems
Experience in large-scale digital transformation initiatives involving multiple enterprise platforms
Experience operating in complex multi-vendor delivery environments
Strong organisational and coordination skills
Ability to manage complex delivery environments involving multiple teams
Strong analytical and problem-solving capabilities
Structured and organised approach to managing complex delivery environments
Comfortable operating in fast-paced transformation programs