- The Sales & Vendor Coordinator supports the sales team by coordinating suppliers, vendors, quotations, pricing, samples, purchase orders, artwork, delivery timelines and project follow-up.
- This role is highly important because it connects sales, suppliers, customers, logistics and internal operations. The person must be responsive, committed and able to follow up closely so that projects move smoothly from enquiry to delivery.
- This is not a purely desk-bound admin role. It requires strong ownership, fast communication and the willingness to support urgent project matters when needed.
Key Responsibilities
1. Sales Team Support
- Assist sales team in preparing quotations and sales proposals.
- Check customer PO details and ensure information is complete.
- Support sales team with project costing, supplier pricing and timeline checking.
- Prepare and update sales project trackers.
- Follow up pending information from sales team, suppliers or customers.
- Assist in preparing documents needed for customer submission.
- Support sales team during urgent project enquiries or timeline changes.
2. Vendor & Supplier Coordination
- Source suitable vendors and suppliers based on project requirements.
- Request quotations from suppliers and compare pricing, lead time and terms.
- Follow up suppliers on stock availability, product details, customization, artwork and delivery schedule.
- Coordinate samples, mock-ups or product references when required.
- Issue purchase orders to suppliers after internal confirmation.
- Follow up supplier invoices, statements or supporting documents when needed.
- Build good working relationships with suppliers to improve response speed and reliability.
3. Project Follow-Up & Timeline Control
- Monitor project progress from quotation stage until delivery completion.
- Update project status clearly in the internal tracker.
- Follow up artwork approval, production timeline, packing, delivery and completion status.
- Coordinate with logistics or operations team for delivery arrangements.
- Highlight delays, supplier issues, cost changes or project risks early.
- Support internal project/order meetings with updated information.
- Ensure sales team and management are updated on important project movements.
4. Communication & Coordination
- Communicate closely with sales team, suppliers, vendors, logistics partners and internal team.
- Respond to project-related messages and emails promptly during working hours.
- For urgent project matters, be prepared to coordinate after working hours when necessary.
- Keep communication clear, documented and traceable.
- Avoid relying only on verbal instructions; important updates must be recorded in tracker, email or WhatsApp.
5. In-House brand Supports
- Assist with supplier follow-up for raw materials, packaging or production-related items.
- Check supplier pricing, stock availability and delivery timelines.
- Coordinate with production or operations team for supplier-related updates.
- Support urgent stock, material or vendor matters when required.