Getronics Hiring! Full Time Technical Support Engineer - Mandarin Speaker in Federal Territory - Ricebowl

Requirements:

• 3 years experience in L2 IT support
• Experience providing remote end-user support in enterprise environments
• Ability to handle escalations from L1 and onsite teams
• Strong troubleshooting skills for Windows 10/11 and standard workplace services
• Familiarity with Microsoft Intune, Autopilot, and Entra ID (user/device level)
• Experience supporting deployment and migration activities based on defined procedures
• Ability to follow runbooks, scripts, and technical instructions accurately
• Experience with ticketing systems and remote support tools
• Strong communication and customer handling skills
• Mandarin language speaker is a must.