- Bangsar South Federal Territory Malaysia
全职 Guest Service Assistant 工作, 薪水, UOA Hospitality Federal Territory 公司招聘中 - Ricebowl
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职位描述
岗位职责
OVERVIEW
The Guest Service Assistant (GSA) is responsible for welcoming guests and providing assistance throughout the conference and event centre. The role includes handling guest inquiries, coordinating event-related support, and ensuring a smooth and professional guest experience at all times.
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THE JOBSCOPE
- Welcome and assist guests, visitors, and event participants professionally.
- Provide directions and information regarding meeting rooms, events, facilities, and services.
- Support event operations and assist with guest flow during conferences, meetings, and functions.
- Coordinate with Event Operations, Banquet, Security, and other departments to ensure smooth event execution.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Monitor lobby and event areas to ensure cleanliness, organization, and guest comfort.
- Assist with registration counters, VIP arrivals, and event setup support when required.
- Ensure all guests receive a positive and welcoming experience.
- Perform other duties assigned by the supervisor or management.
REQUIREMENTS
- Good communication and interpersonal skills.
- Pleasant personality with professional appearance and positive attitude.
- Able to work shifts, weekends, and public holidays when required.
- Customer service or hospitality experience is an added advantage.
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
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