全职 Implementation Executive 工作, 薪水 up to SGD 4,000, CORPORATE TRAVEL MANAGEMENT (S) PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Company Overview

Corporate Travel Management (CTM) is an award-winning provider of innovative, cost-effective travel management solutions for corporate clients, combining personalized service excellence with client-facing technology to deliver measurable ROI.

Job Summary

Manage regional travel projects by planning, monitoring progress, and delivering client-focused technology and service solutions. Collaborate with internal teams and partners to implement and enhance travel management services, ensuring quality and timely delivery.

Responsibilities

• Plan and control project scope, monitor progress and performance, and manage project deliverables and risks to ensure successful outcomes
• Implement online and offline travel solutions for new and existing clients in collaboration with the Online Service Group
• Collaborate with Technology Team and regional partners to identify and deliver tailored products and service solutions for clients
• Prepare and analyze Management Information (MI) reports for clients and recommend enhancements based on feedback
• Conduct User Acceptance Testing (UAT) to verify client settings and system functionality before deployment
• Record, manage, and escalate project issues promptly to maintain project timelines and quality
• Deliver user training sessions for internal stakeholders to ensure effective system use and adoption
• Perform ad-hoc duties as assigned by reporting managers to support team and project needs

Preferred competencies and qualifications

• Prior experience in the travel industry, preferably within a Travel Management Company (TMC) environment
• At least 5 years of experience managing regional operations or similar roles
• Solid experience in project management with sound knowledge of Global Distribution Systems (GDS) and Online Booking Tool (OBT) technology
• Proficient in Microsoft Excel and PowerPoint to support reporting and presentations
• Strong written and oral English communication skills to engage effectively with clients and teams
• Demonstrated problem-solving skills with a solution-oriented mindset to anticipate and address challenges
• Ability to manage multiple tasks, prioritize competing demands, and deliver results within tight deadlines

Other Information

Candidate with less experience may be considered for an Officer role