全职 E-Commerce Admin 工作, 薪水 up to SGD 2,000, JI MEI FLOWER PTE LTD Central Region (Singapore) 公司招聘中 - Ricebowl

Responsibilities

• Handle day‑to‑day administrative tasks including data entry, filing, document preparation, and record keeping
• Manage customer inquiries via phone, email, WhatsApp, or social media in a professional and timely manner
• Provide accurate information about products, services, orders, and policies
• Process customer orders, payments, refunds, and follow‑ups
• Resolve customer issues and complaints calmly and efficiently, escalating when required
• Coordinate with internal teams to ensure smooth operations and customer satisfaction

Requirements

• Excellent written and verbal communication skills
• Proactive, resourceful, and able to work well in a fast-paced environment
• Customer-focused with a positive attitude and strong problem-solving mindset