全职 Customer sales executive 工作, 薪水 up to SGD 3,300, U3 Infotech Pte Ltd 公司招聘中

Customer sales executive

SGD3,000 - SGD3,300 每月

Singapore

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工作地点

职位描述

岗位职责

Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters (eg. Endorsements, Cancellations, Payments, Complaints, etc)
Ability to understand customers needs and provide appropriate solutions and attention
Manage all enquiries and requests according to our policies and procedures (strive for first call resolutions)
Effectively handle customers concerns and complaints and strive to resolve situations to customers satisfaction
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems
Actively participate in process improvement sessions, providing constructive feedback and suggestions
Work towards the team's objectives and demonstrate commitment to achieve business targets and personal goals
Assist in any other assignments/duties as and when required.

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