JOB ROLES & RESPONSIBILITIES:
- Define, implement and maintain business processes and procedures to meet business objectives.
- Develop initiatives for continuous business process improvements.
- Analyze and identify opportunities for business process improvements through structured requirement gathering and data analysis.
- Gather, analyze, document, and manage business requirements from stakeholders across departments.
- Collect, interpret, and analyze data from various sources (e.g., financial reports, operational data) to generate actionable insights.
- Evaluate current business processes and systems, identify gaps, and recommend practical solutions for enhancement.
- Use best practices to carry out business process analysis, re-engineering, process measurement, and improvement activities.
- Work with line managers and cross-functional teams to integrate new and existing business processes.
- Facilitate communication between IT, management, executives, and business units to ensure alignment of business requirements and technical solutions.
- Support the implementation, testing, integration, and post-deployment stabilization of new systems and process improvements.
- Ensure compliance with customer and company standards, policies, and regulatory requirements.
- Develop and maintain best practices to meet changing business needs.
- Build and evaluate financial models for cost estimation, cash flow analysis, and cost reduction initiatives.
- Prioritize and execute projects to drive ongoing business improvements.
JOB REQUIREMENTS:
- Minimum 3 years of experience in business process re-engineering, business process mapping, and/or business analysis.
- Bachelor’s degree in Business Management or related field (preferred but not mandatory).
- Proven leadership experience across multi-functional projects and/or business units.
- Strong experience in stakeholder engagement, requirement documentation, and cross-functional coordination.
- Analytical mindset with experience in data analysis and financial evaluation.
- Knowledge of principles and methodologies of change management.
- Confidence, self-motivation, and strong initiative.
- Good oral and written communication skills with strong presentation abilities.
- Ability to build and manage effective project teams.
- Strong time management skills with the ability to deliver tasks within prescribed timelines.
- Professional work ethics with strong organizational and interpersonal skills.
Job Type: Full-time
Pay: From RM2,500.00 per month
Work Location: In person