Review and manage System Change Requests (SCR) and Service Requests (SR), including feasibility, risk, cost, and priority assessment.
Work with business users and technical teams to gather, analyse, and document business requirements.
Support project planning, scheduling, resource coordination, and progress tracking.
Prepare and review project documentation such as Business Requirement Document (BRD), Functional Specification Document (FSD), test plans, and related system documents.
Coordinate meetings, manage issues and risks, and escalate with mitigation plans.
Ensure IT risk assessment, penetration testing, and compliance requirements are met.
Prepare project status updates, regulatory submissions, and audit related documentation.
Support project closure activities including post implementation review and lesson learnt.
Job Requirements:
Bachelor's Degree in Computer Science, Information Technology, or equivalent.
Minimum 3 years of experience in IT project management, software development, or application support.
Knowledge of Software Development Lifecycle (SDLC) and project management methodologies.
Familiar with .NET, web applications, SQL Server, and Oracle databases.
Strong analytical, problem solving, and communication skills.
Project management or Agile certification is an added advantage.