jobs in Best World International

全职 Specialist, IT Infrstructure 工作, 薪水, Best World International 公司招聘中 - Ricebowl

Specialist, IT Infrstructure

Best World International

Undisclosed

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Job Responsibilities

  • Infrastructure Operations & Maintenance
  • Maintain, configure, and optimize local and regional company networks, servers, and cloud environments
  • Responsible for the daily administration of IT hardware, infrastructure, and core systems within the company
  • Execute installations, upgrades, and configurations of hardware, software, and network equipment
  • Assess system performance, troubleshoot complex issues, and implement technical improvements
  • Act as the Level 2 escalation point to provide advanced support and guidance to stakeholders via the helpdesk within acceptable SLAs
  • Project & Vendor Support
  • Assist the IT Infrastructure Manager in executing project activities and ensuring technical deliverables are met
  • Liaise with external vendors for the maintenance, troubleshooting, and deployment of IT Infrastructure related systems
  • Assist in the drafting and updating of IT standard operating procedures (SOPs) and technical documentation
  • Security & Compliance
  • Work closely with the Cyber Security Team to implement and maintain secure network architectures and systems
  • Execute and monitor Patch Management schedules on endpoints, servers, and network devices
  • Ensure infrastructure configurations align with industrial best practices and company security policies

Requirements

  • Diploma or Degree in Information Technology, Computer Science, or equivalent
  • Minimum 3-5 years of hands-on experience in IT Infrastructure, Systems Administration, or Network Engineering
  • Excellent problem-solving skills and strong technical capabilities in troubleshooting complex Level 2 issues
  • Keen eye for detail with the ability to handle multiple technical tasks simultaneously
  • Strong knowledge in End User computing, Network routing/switching, and Server Technologies (e.g., Windows Server, Active Directory, Virtualization, Cloud platforms)
  • Basic Knowledge of ISO27001, NIST frameworks, and PCI-DSS v4.0 would be advantageous
  • Positive working attitude with good communication and written skills to effectively support end-users and collaborate with teams
  • Professional Industry Certifications (e.g., CCNA,MCSA/MCSE, ITIL, AWS/Azure certifications) will be a strong plus

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