- 8A ADMIRALTY STREET North Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Oishi Manufacturing Pte Ltd is a leading ice cream and frozen dessert manufacturer in Singapore since 2003. Please visit our website for details *************
The Position:
As the Order Processing Executive (Sales) you will be responsible for handling all aspects of order entry,processing, tracking, and fulfilment, ensuring timely and accurate delivery tocustomers. This role plays a critical part in providing an excellent customerexperience and supporting overall supply chain efficiency.
Key Responsibilities:
Customer Sales Support
· Respond to customerinquiries via email, phone, or chat in a professional and timely manner.
· Prepare quotations andproduct information based on client requirements.
Order Processing
· Enter and process customerorders accurately in the ERP or order management system.
· Validate pricing, productspecifications, and delivery requirements before order confirmation.
· Coordinate with productionand warehouse teams to confirm availability and delivery timelines.
· Generate sales orders,invoices, delivery orders, and other related documents.
· Monitor and updatecustomers on order status, including any delays or issues.
Fulfilment & After-Sales Coordination
· Liaise with logistics toensure timely dispatch and delivery of orders.
· Track shipments and provideupdates to customers as needed.
· Handle order amendments,cancellations, and returns in accordance with company policies.
· Support resolution ofdelivery complaints, product issues, or discrepancies.
Sales & Operations Reporting
· Assist with preparingregular sales reports.
· Support month-endreconciliation between sales, delivery, and invoicing records, as required.
Additional requirements:
- 5.5 days ( Mon to Fri) and half day on Saturday
- Team player and detail oriented
- Ability to solve problems
重要安全守则
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