全职 IT Support (Onsite) 工作, 薪水 up to MYR 3,500, J-TECH SYSTEM SDN BHD Federal Territory 公司招聘中 - Ricebowl

• Diploma / Degree in IT, Computer Science, Networking, or related field 
• Basic knowledge in: 
• Windows OS 
• Networking & TCP/IP 
• Router / Switch / WiFi setup 
• Remote desktop & remote support tools 
• Willing to travel for onsite customer support 
• Responsible, responsive, and willing to learn 
• Good communication and teamwork skills 
• Have at least two (2) years of working experience in the related field

Added Advantages

• Knowledge in VPN, firewall, or Microsoft 365 
• Experience in customer support or field support
• Possess own transport and valid driving license 

• Provide onsite and remote IT support to customers 
• Setup, troubleshoot, and maintain: 
• PCs & laptops 
• Servers & NAS 
• Network devices (router, switch, WiFi) 
• Printers & peripheral devices 
• Assist in server, network, and VPN configuration 
• Support cloud and VPS connectivity troubleshooting 
• Perform system installation, migration, and basic maintenance 
• Monitor and follow up customer support cases 
• Prepare simple documentation and update job status