- Singapore
全职 Service Desk 工作, 薪水, RAPSYS TECHNOLOGIES PTE LTD 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
We're Hiring: Service Desk!
We are seeking a dedicated and proactive Service Desk professional to join our team in Singapore. The ideal candidate will have a strong customer service orientation, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment.
Location: Singapore, Singapore
Work Mode: Work From Office
Role: Service Desk
What You'll Do
Provide first-level support for IT-related issues and inquiries.
Respond to user requests via phone, email, or in-person promptly.
Troubleshoot hardware and software problems effectively.
Document incidents and resolutions in the ticketing system.
Collaborate with IT teams to escalate complex issues as needed.
Ensure adherence to service level agreements (SLAs).
Participate in continuous improvement initiatives for better service delivery.
What We're Looking For
Minimum of 1 year of experience in a service desk or helpdesk role.
Strong communication and interpersonal skills.
Proficiency in troubleshooting Windows operating systems and common applications.
Ability to work under pressure and prioritize tasks effectively.
A team player with a positive attitude towards learning new technologies.
Ready to make an impact? Apply now and let's grow together!
We are seeking a dedicated and proactive Service Desk professional to join our team in Singapore. The ideal candidate will have a strong customer service orientation, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment.
Location: Singapore, Singapore
Work Mode: Work From Office
Role: Service Desk
What You'll Do
Provide first-level support for IT-related issues and inquiries.
Respond to user requests via phone, email, or in-person promptly.
Troubleshoot hardware and software problems effectively.
Document incidents and resolutions in the ticketing system.
Collaborate with IT teams to escalate complex issues as needed.
Ensure adherence to service level agreements (SLAs).
Participate in continuous improvement initiatives for better service delivery.
What We're Looking For
Minimum of 1 year of experience in a service desk or helpdesk role.
Strong communication and interpersonal skills.
Proficiency in troubleshooting Windows operating systems and common applications.
Ability to work under pressure and prioritize tasks effectively.
A team player with a positive attitude towards learning new technologies.
Ready to make an impact? Apply now and let's grow together!
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多
