Job Summary:**
As a Sales Consultant, ASB at RHB Bank Berhad, you will be responsible for promoting and selling Amanah Saham Bumiputera (ASB) products to new and existing customers, ensuring a seamless and positive customer experience while meeting sales targets.
Job Responsibilities:**
- Proactively identify and approach potential customers to introduce ASB products and services.
- Conduct financial needs analysis to understand customer requirements and recommend appropriate ASB investment solutions.
- Provide clear and accurate information about ASB products, including features, benefits, risks, and terms and conditions.
- Assist customers with ASB application processes, ensuring all documentation is complete and accurate.
- Develop and maintain strong relationships with customers to foster loyalty and encourage repeat business.
- Achieve individual and team sales targets for ASB products.
- Stay up-to-date with market trends, competitor activities, and regulatory changes related to ASB.
- Participate in sales campaigns, roadshows, and other promotional activities to generate leads and increase product awareness.
- Ensure compliance with all internal policies, procedures, and external regulatory requirements.
- Provide excellent customer service and resolve customer inquiries or complaints effectively and efficiently.
Job Qualifications:**
- Minimum of a Diploma or Degree in Business, Finance, Marketing, or a related field.
- Proven experience in sales, preferably within the financial services industry.
- Strong understanding of investment products, particularly Amanah Saham Bumiputera (ASB).
- Excellent communication, interpersonal, and negotiation skills.
- Self-motivated, target-driven, and possess a strong desire to succeed.
- Ability to build rapport and trust with customers effectively.
- Proficient in both Bahasa Malaysia and English.
- Possession of relevant licenses/certifications (e.g., PCE, CEILI) will be an added advantage.
- Ability to work independently as well as part of a team.
- Customer-centric with a professional and positive attitude.