Ideatect Concept' is seeking a motivated and organized Sales Engineer to join our dynamic team in Seremban, Negeri Sembilan. In this full-time role, you will play a vital part in driving & maximize sales and supporting the delivery of upcoming & ongoing projects for our growing company.
Responsibilities :
- Contact customers assigned by the marketing team.
- Arrange appointments and conduct site visits to customers’ homes.
- Provide professional consultation and recommendations on design and technical aspects.
- Prepare detailed quotations based on agreed specifications and customer requirements.
- Respond promptly and professionally to customer inquiries.
- Coordinate with designers by providing necessary information for layout plans and 3D drawings.
- Monitor project/site progress and keep customers updated on work status.
- Track and maintain accurate records of customer progress, including follow-ups, site visits, quotations, and project updates.
- Follow up on and monitor customer payment status to ensure timely collections.
- Ensure projects are completed successfully according to contract requirements before final handover.
- Conduct project handovers and customer interviews together with the marketing team.
- Collect and manage customer reviews across social media platforms.
- Participate in social media content creation and marketing activities.