- Kuchai Lama, Kuala Lumpur Kuchai Lama WP Kuala Lumpur Malaysia
工作地点
职位描述
岗位职责
Verify all towing case details after creation.
Validate uploaded photos including vehicle, license plate, pickup location, and drop-off location.
Ensure proof-of-delivery records are clear and complete.
Correct billing errors or escalate charge discrepancies to supervisors.
Reply to workshop email enquiries with required information such as charges, photos, proof of delivery, and case status.
Provide timely and professional responses to workshops, customers, and internal teams.
Maintain quality standards for all verified cases before closing or billing.
Report unusual cases, discrepancies, or policy violations to management.
Handling adhoc tasks that assign by superior.
Requirements
Minimum SPM and above
Proficient in English & Bahasa Malaysia (knowledge of Mandarin is a plus)
Fresh graduates are encouraged to apply
Basic proficiency in Microsoft Excel
Willingness to work in Kuchai Lama
重要安全守则
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