Job Description

Industry/ Organization Type: Freight Forwarding/ Warehousing
Position Title: Customer Service
Working Location: Changi Cargo Complex
Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
Salary Package: Basic + Performance Bonus
Duration: Permanent Role



Key Responsibilities

Handle full set of import and export documents.
Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
Manage day-to-day operations and transactions.
Good communication with internal/external parties to ensure correct understanding of different service requirements.
Strictly follow company standard operations procedures.
Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
Provide reports and statistics to key account customers on a daily/monthly basis.



APPLY NOW!!!

Preferably with 1 year of working experience in a related field.
Proficient in MS Office.
With shipping knowledge (including INCOTERMS).
Good interpersonal and communication skills.
Able to work under pressure and willing to learn.



Kindly apply through ANY of the following methods:

Submit your application by clicking the APPLY button;
Email your resume to Job(at)************* Please indicate #66047 on the email subject.



Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.





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