Do you want to journey with us in transforming the "Living & Work Spaces" of others?
The Retail Sales Executive plays a vital role in connecting with the prospect customers through design concept selling. We are looking for a passionate individual who’s able to learn quickly and with a strong interest in communication and influencing. Suitable training and guidance on the sales approach and methodology with be provided.
Design Concept Selling
- Ability to connect the design concept to customer's needs.
- Walk through the design process and give examples of benchmarking, immersion, concepting and ideation.
- Presenting visually through showroom displays or 3D drawings to create greater impact.
- Showcasing past projects and their results to get buy-in and gain credibility.
Sales Target Management
- Use Sales Funnel methodology to track customer journey, sales processes, and drive sales result.
- Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
- Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.
- Drive service quality and customer satisfaction for continuous improvement.
- Achieves sales target and net income target, analyzing variance and initiating corrective actions.
- Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
- Communicate scheduled sales reports in accordance with organizational standards.
- Suggest new operational strategies to improve store's performance and productivity.
- Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.
Deliver Store Service & Excellence
- Provide personalized in-store customer experience to meet needs and provide satisfaction.
- Improve merchandising presentation and visual displays.
- Deliver operations and service excellence over multiple customer touch points.
- Recommendation of areas of improvement to continuously improve productivity.
- Responsible for sales order processing.
- Conduct data-driven functional analysis with Customer Relationship Management system applications, etc.