RM 4,000 Mandarin Speaker Technical Support Executive ( Network Connection ) @ (PJ) | Training Provided| Spm Holder

Global Outsourcing Company

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Full Time

Petaling Jaya, Selangor

Fresh Graduates
Fast Response

最后机会申请此工作。

Posted 2 months ago • Closing 6 Aug 2022

最后机会申请此工作。

此职位已关闭申请需求

关闭申请需求意味着此职位已完成招聘目的,暂时不开放申请了。
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任职资格

  • Good command of Mandarin (speaking only) and English (spoken & written)
  • Possess at least SPM qualification with IT related experience is required. However, open to Fresh Grad with Diploma/Degree holder.
  • Must have no issue to work for rotational shift, 9hrs per shift(7am - 4pm; 10am - 7pm; 12pm - 9pm; 2pm - 11pm; 5pm - 2am), work 5 rotational days, 2 off days per week 
  • Must have no issue to work based at Ara Damansara (Reachable by Ara Damansara LRT)
  • Good communication skill, analytical & problem solving skill
  • Computer literate & IT savvy
  • Must be able to start work in July 2022

岗位职责

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain the systems and networks of the provided services
  • Ensure necessary and appropriate follow up actions are taken.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

好处

  • Salary Package: Basic RM2,300 + Mandarin Language Fixed Allowance RM800 + Night Shift Allowance + KPI Allowance + OT Claim (Average monthly salary RM3100- RM4000)
  • Training provided (with basic salary paid)
  • Pool facilities, Cafe, Rest & Relax Area
  • Free shuttle service (Drop off / Pick up point: Ara Damansara & Kelana Jaya LRT, Subang Jaya KTM)
  • MNC Working Environment
  • Team Building + Festival Activities
  • Annual Leave, Medical Leave, EPF, SOCSO
  • iSTAR – System for Appraisal & Rewards - to identify employees' weakness and to develop future leaders for the company.
  • Internal Promotion (Executive > Senior Executive > Team Leader > Assistant Manager > Manager > Senior Manager)

Working Hour: 5 Days Rotational Shift, 8 Hours + 1 Hour Break

Working Location: Ara Damansara, Petaling Jaya (5-10 mins walking distance to office)

 

其它福利

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Allowance Provided
  • Overtime Pay

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About Company

jobs in Global Outsourcing Company

Global Outsourcing Company

Engineering / Technical Consulting

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