RM 3,800 Taiwan Market Customer Care Experience at (KL)

Global Outsourcing Company

登录即可查看工资

Full Time

KL City, WP Kuala Lumpur

Fresh Graduates
Fast Response

最后机会申请此工作。

Posted 2 months ago • Closing 4 Aug 2022

最后机会申请此工作。

此职位已关闭申请需求

关闭申请需求意味着此职位已完成招聘目的,暂时不开放申请了。
您可在公司页面浏览此公司其他的工作空缺,或者浏览其他相似工作

任职资格

  • High proficiency in English  + Mandarin (Both written + Spoken) 
  • Candidate possess with 6 months of customer service / call-center / front desk or any relevant experience is preferred.
  • Must be able to work 24 hours rotational shift (9 hours per day, 5 days per week)
  • Able to start work immediately (Intake date: 27th Jun 2022)
  • Degree/ diploma holder (From Taiwan university) is welcomed to apply!
  • Experienced in handling inbound/email/livechat would be an added advantage!

岗位职责

  • Professionally handle high volume incoming inquiries through calls, emails & chat from Customer on Client products and services.
  • Thoroughly and efficiently gather customer information, assess, and fulfil customer needs and educate customer where applicable regarding products and services listed above
  • Resolve customer issues via emails/chat resolution guidelines and/or escalated process via communicating in Mandarin and English language.
  • Meet or exceed company and client performance metrics
  • Maintain a balance between policy and customer benefits in decision making
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for customer detail compiling

好处

  • Salary package: Basic Up to RM 3,800 + KPI Allowance 
  • Working Location: KL Sentral (Strategic working location reachable by public transport
  • MNC Working Environment.
  • Paid Training Provided (Intake date: 27th June 2022)
  • Annual Leave
  • EPF + SOCSO

 

其它福利

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided

求职提问

有问题不要憋在心里,让雇主直接回复您!
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

About Company

jobs in Global Outsourcing Company

Global Outsourcing Company

Call Center / BPO

View Company ▶

About Company

jobs in Global Outsourcing Company

Global Outsourcing Company

Call Center / BPO

View Company ▶