全职 高达rm5k - Chat Support Expert - KL City Area - 中港台 /美国 / 新加披市场* 工作, 薪水 up to MYR 5,000, Right Recruit WP Kuala Lumpur 公司招聘中 - Ricebowl

Who are we looking for:-

• Minimum posses with SPM Passed, Professional Certificates, Diploma, Bachelor Degree and above 至少拥有 SPM、专业证书、Diploma、Bachelor Degree 或以上学历

• Able to communicate and write well in both English and Mandarin, as the role requires engaging with the target audience. 能够以英语及中文进行良好沟通与书写（因工作需接触相关目标客户群）

• Able converse in Cantonese is an advantage. 能够使用粤语沟通者将具优势

• With relevant customer service experience (Voice / Non-voice) is preferable. 拥有相关客服工作经验者优先考虑

• Encourage the Fresh Graduate to apply*欢迎应届毕业生申请

• Willing to work on shift working hours including midnight shift & weekend is preferable 能接受轮班工作时间（包括午夜班及周末）者优先考虑

Your Mission:-

• Provide friendly and efficient service to the client.为客户提供友善且高效率的服务

• Be a first point of contact to handle and resolve customer complaints. 及时处理及解决客户投诉

• Maintain good communication and collaboration with relevant departments to ensure accurate information flow. 与相关部门保持良好沟通与协作，确保信息准确传递。

• Displayed courtesy and strong interpersonal skills with all customer interactions. 在所有客户互动中展现礼貌及良好的人际沟通能力

• Build sustainable relationships and engage customers by taking the extra mile. 主动为客户提供额外协助，建立长期及良好的客户关系

• 5 days work
• Annual Leave / Medical leave
• Training provided
• Allowance provided
• Annual Leave
• Medical Insurance
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS