- Lingkaran Syed Putra Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000
jobType.full_time Customer Service Executive Jobs, salary up to MYR 3,900 in Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd Bandar Kuala Lumpur - Ricebowl
MYR2,600 - MYR3,900 job_detail.compensation.periods.monthly
Bandar Kuala Lumpur, WP Kuala Lumpur
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job_detail.txt_posted
5 hours ago • Closing
1 Apr 2027
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job_detail.addresses.title
x2_onboarding.experience.fields.job_description.title
job_detail.requirement
1–2 years of experience in Customer Service or BPO environment
Strong communication skills in English and Bahasa Malaysia
Comfortable handling chat, phone, and email channels
Able to follow structured SOPs with high accuracy
Willing to work rotating shifts, including nights, weekends, and public holidays
job_detail.responsibilities
Manage customer interactions across multiple channels
Handle Level 1 (L1) support queries
Adhere strictly to SOPs and communication scripts
Identify and escalate complex cases to L2/L3 teams
Maintain proper ticket documentation and categorization
Meet operational KPIs, including SLA, AHT, and productivity targets
Comply with data privacy policies and regulatory standards
job_detail.benefit
- Annual Leave
- Medical and Hospitalisation Leave
- Training Provided
job_detail.skill_title
Communication skills
company_detail.transportation_summary_title_generic
Bandar Kuala Lumpur
company_detail.company_title_transportation_nearby
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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