Sales Executive
Department: Sales & Marketing
Location: Melaka
Employment Type: Full-Time
Job Summary
We are looking for a results-driven Sales Executive to manage customer accounts, develop new business opportunities, and coordinate sales operations. You will work closely with customers and internal teams to ensure smooth order processing, on-time delivery, and excellent customer service.
Key ResponsibilitiesSales & Business Development
- Build and maintain strong relationships with existing customers.
- Identify and develop new business opportunities.
- Prepare sales quotations, sales orders, and pro-forma invoices.
- Achieve sales targets and support business growth.
Customer Service
- Handle customer inquiries, complaints, and feedback professionally.
- Coordinate sample requests and customer requirements.
- Maintain and update customer records in the system.
Order & Logistics Coordination
- Coordinate with Planning, Warehouse, and Logistics teams to ensure timely order fulfillment.
- Monitor delivery schedules and shipment status.
- Prepare and verify export documentation, including Invoice, Packing List, Bill of Lading, Certificate of Origin, Health Certificate, and other related documents.
- Coordinate local delivery arrangements and export shipments.
Sales Support
- Coordinate promotional activities and sales events.
- Prepare sales reports and support overall sales operations.
- Perform other duties assigned by the Sales Manager.
Job Requirements
- Bachelor's Degree in Business, Marketing, Mass Communication, E-Commerce, or a related field.
- Minimum 3 years of sales or business development experience.
- Experience in FMCG or food manufacturing is an advantage.
- Good communication skills in English and Bahasa Malaysia.
- Mandarin proficiency is an added advantage to support Mandarin-speaking customers.
- Proficient in Microsoft Office.
- Strong negotiation, communication, and customer relationship skills.
- Self-motivated and willing to travel for customer visits when required.
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: In person