- Jalan Metro Perdana Barat Batu WP Kuala Lumpur Malaysia 52100
My Air Conditioning Services Sdn. Bhd. Hiring! Full Time 客户服务专员 in WP Kuala Lumpur, Earn up to MYR 3,800 + additional compensation - Ricebowl
MYR3,000 - MYR3,800 Per Month
Overtime: MYR100 - MYR200 Per Month
Bonus: MYR150 Per Month
Fewer than 10 applicants. Your chances are good!
Posted
18 hours ago • Closing
29 Aug 2026
Fewer than 10 applicants. Your chances are good!
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Working Location
Job Description
Requirements
- 大专及以上学历
- 具备1年以上客户服务或相关领域工作经验
- 良好的沟通表达能力和人际交往能力
- 耐心、细致，有责任心，能够承受工作压力
- 熟练使用办公软件，如Word、Excel等
- 具备良好的服务意识和团队合作精神
- 有空调行业相关经验者优先
Responsibilities
- 接听客户来电，解答客户关于产品和服务的疑问
- 处理客户投诉和反馈，并及时跟进和解决
- 记录客户信息和沟通内容，维护客户数据库
- 协助客户完成订单处理、退换货等流程
- 提供产品和服务的咨询，引导客户使用
- 与相关部门协作，确保客户问题得到有效解决
- 收集客户意见和建议，为公司产品和服务改进提供参考
Benefits
- 公积金
- 社险
- 年假
- 病假
Skills
Customer Support
Problem Solving
Communication Skills
Active Listening
Product Knowledge
Time Management
Empathy
Conflict Resolution
Data Entry
Call Handling
Patience
Technical Support
How to get to this company by public transport?
Batu
Nearby Public Transportation
MRT - JINJANG
0.6 km
MRT - KEPONG BARU
1.0 km
MRT - SRI DELIMA
1.4 km
KTM - KEPONG
1.8 km
MRT - METRO PRIMA
1.9 km
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