- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
Inov8 Solutions Sdn. Bhd. Hiring! Full Time Contact Centre Specialist (Banking Insurance) in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
Posted
2 days ago • Closing
3 Sep 2026
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Working Location
Job Description
Requirements
薪资待遇： RM3,800 – RM4,500 + 每月KPI奖金最高RM300工作地点： NU KL Sentral入职日期： 2026年7月6日工作时间： 星期一至星期五, 9:00AM – 6:00PM / 10:00AM – 7:00PM（周末休息）
职位要求
- 拥有学士学位
- 具备 1–2 年寿险（Life Insurance）客服 / Contact Centre 工作经验
- 能流利使用中文（普通话）及英文（B2）
- 熟悉 CRM 系统及 Microsoft Office
- 具备良好的沟通、协调及解决问题能力
- 能适应快节奏的团队工作环境
Responsibilities
- 通过电话、在线聊天及电子邮件处理客户与代理商咨询
- 记录客户资料及沟通内容至 CRM 系统
- 跟进并解决客户问题，提供优质客户服务
- 与内部团队合作处理复杂个案，并适时升级问题
- 维护专业、耐心及以客户为中心的服务体验
Benefits
- Annual Leave
- Sick Leave
- EPF
- SOCSO
- EIS
- Medical Insurance
- Training Provided
- Allowances Provided
Skills
Mandarin Chinese
Customer Service
Banking Operations
Life Insurance Products
Communication Skills
Problem-Solving
Data Entry
Bilingual (Chinese/English)
Insurance
Banking
Problem Solving
Insurance Policies
Bilingual Communication (Chinese/English)
Complaint Resolution
Product Knowledge
Mandarin
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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