- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
jobType.full_time Customer Service Representative (Mandarin) Jobs, salary up to MYR 4,500 in Inov8 Solutions Sdn. Bhd. Bandar Kuala Lumpur - Ricebowl
MYR4,200 - MYR4,500 job_detail.compensation.periods.monthly
Bandar Kuala Lumpur, WP Kuala Lumpur
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2 days ago • Closing
3 Sep 2026
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薪资待遇： RM3,800 – RM4,500 + 每月KPI奖金最高RM300工作地点： NU KL Sentral入职日期： 2026年7月6日工作时间： 星期一至星期五, 9:00AM – 6:00PM / 10:00AM – 7:00PM（周末休息）
职位要求
- 拥有学士学位
- 具备 1–2 年寿险（Life Insurance）客服 / Contact Centre 工作经验
- 能流利使用中文（普通话）及英文（B2）
- 熟悉 CRM 系统及 Microsoft Office
- 具备良好的沟通、协调及解决问题能力
- 能适应快节奏的团队工作环境
job_detail.responsibilities
- 通过电话、在线聊天及电子邮件处理客户与代理商咨询
- 记录客户资料及沟通内容至 CRM 系统
- 跟进并解决客户问题，提供优质客户服务
- 与内部团队合作处理复杂个案，并适时升级问题
- 维护专业、耐心及以客户为中心的服务体验
job_detail.benefit
- Annual Leave
- Sick Leave
- EPF
- SOCSO
- EIS
- Medical Insurance
- Training Provided
- Allowances Provided
job_detail.skill_title
Mandarin Chinese
Customer Service
Banking Operations
Life Insurance Products
Communication Skills
Problem-Solving
Data Entry
Bilingual (Chinese/English)
Insurance
Banking
Problem Solving
Insurance Policies
Bilingual Communication (Chinese/English)
Complaint Resolution
Product Knowledge
Mandarin
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Bandar Kuala Lumpur
company_detail.company_title_transportation_nearby
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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