- Jalan Tun Sambanthan Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
jobType.full_time Client Service Associate - Healthcare Jobs, salary up to MYR 4,800 in Inov8 Solutions Sdn. Bhd. Bandar Kuala Lumpur - Ricebowl
MYR4,500 - MYR4,800 job_detail.compensation.periods.monthly
Bandar Kuala Lumpur, WP Kuala Lumpur
jobListing.badges.fresh_graduate
applicantCounter.very_low
job_detail.txt_posted
2 days ago • Closing
3 Sep 2026
applicantCounter.very_low
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job_detail.addresses.title
x2_onboarding.experience.fields.job_description.title
job_detail.requirement
任职要求：
• 拥有 SPM 学历，且至少具备1年相关工作经验
• 熟练使用电脑，包括 CRM 系统及 Microsoft Office
• 具备优秀的沟通、人际交往及问题解决能力
• 精通英语（口语、阅读及书写，至少 B2 水平）及粤语
• 能接受夜班工作（8PM–5AM / 9PM–6AM）
job_detail.responsibilities
主要工作职责：
• 专业处理来自客户及分销商的来电、外呼及邮件，确保提供一致且优质的服务体验
• 在 CRM 系统中准确记录所有沟通及交易信息，确保数据完整且及时更新
• 高效解决客户及分销商的问题，并通过电话或邮件进行后续跟进，确保问题彻底解决及客户满意
• 与内部团队协作，及时处理复杂或跨部门问题
• 将较具挑战性的案例主动上报至团队主管，以获取支持与指导
• 在所有沟通中保持高度的专业性与同理心
job_detail.benefit
- Annual Leave
- EPF
- EIS
- Socso
- Medical Insurance
- Allowance Provided
job_detail.skill_title
Customer Service
CRM
Cantonese
Communication
Problem Solving
Night Shift Availability
Data Entry
Interpersonal Skills
Active Listening
Empathy
Healthcare
Communication Skills
company_detail.transportation_summary_title_generic
Bandar Kuala Lumpur
company_detail.company_title_transportation_nearby
MRL - KL SENTRAL
0.2 km
KTM - KL SENTRAL
0.2 km
LRT - KL SENTRAL
0.2 km
MRL - TUN SAMBANTHAN
0.5 km
MRT - MUZIUM NEGARA
0.6 km
LRT - BANK RAKYAT BANGSAR
1.0 km
KTM - KUALA LUMPUR
1.1 km
LRT - PASAR SENI
1.5 km
MRT - PASAR SENI
1.5 km
MRL - MAHARAJALELA
1.6 km
KTM - MID VALLEY
1.7 km
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