- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

工作地点
职位描述
任职资格
Minimum Bachelor's Degree in any field
Fluent in English & Mandarin (spoken and written)
Prior voice call centre/customer service experience is compulsory
Comfortable handling customer calls daily
Strong communication and problem-solving skills
岗位职责
Handle inbound customer inquiries via phone calls professionally and efficiently.
Assist customers with finance related products, services, and general inquiries.
Provide accurate information while ensuring excellent customer service experience.
Resolve customer concerns and escalate complex cases when necessary.
Maintain proper documentation and records of customer interactions.
Ensure compliance with company policies and service quality standards.
好处
所需技能
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。