Application Support Analyst

Qube Apps Solutions Sdn Bhd

MYR3,000 - MYR3,500 job_detail.compensation.periods.monthly

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job_detail.txt_posted 2 days ago • Closing 29 Aug 2026

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job_detail.requirement

Candidate with at least diploma in IT related field.
At least 1 year of working experiences in the related field.
Good command in written and spoken English.
Good in SQL command and networking tools.
Ability to multitask, fast learner and able to set priorities to complete work within deadlines.

job_detail.responsibilities

Training will be provided for job knowledge transfer.
Required to assist with onsite / remote installation of systems especially to new clients to assist for project readiness (travelling to overseas may be required).
Take up Standby shifts according to the duty roster to support users remotely.
Perform onsite/remote training to clients and presentation to new and existing clients on product features.
Prepare and develop of documentation on software user guide and software customisation request including software testing.
Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.
Track, follow-up and resolve customer’s outstanding issues based on ticketing system.
Any ad hoc tasks assigned from time to time by management.

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job_detail.skill_title

Application Support Troubleshooting Problem Solving Communication Skills Customer Service POS Systems

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