- Jalan Tun Sambanthan Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
Inov8 Solutions Sdn. Bhd. Hiring! Full Time Service Associate (Cantonese) in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
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Posted
5 days ago • Closing
3 Sep 2026
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Working Location
Job Description
Requirements
任职要求：
• 拥有 SPM 学历，且至少具备1年相关工作经验
• 熟练使用电脑，包括 CRM 系统及 Microsoft Office
• 具备优秀的沟通、人际交往及问题解决能力
• 精通英语（口语、阅读及书写，至少 B2 水平）及粤语
• 能接受夜班工作（8PM–5AM / 9PM–6AM）
Responsibilities
主要工作职责：
• 专业处理来自客户及分销商的来电、外呼及邮件，确保提供一致且优质的服务体验
• 在 CRM 系统中准确记录所有沟通及交易信息，确保数据完整且及时更新
• 高效解决客户及分销商的问题，并通过电话或邮件进行后续跟进，确保问题彻底解决及客户满意
• 与内部团队协作，及时处理复杂或跨部门问题
• 将较具挑战性的案例主动上报至团队主管，以获取支持与指导
• 在所有沟通中保持高度的专业性与同理心
Benefits
- Annual Leave
- EPF
- EIS
- Socso
- Medical Insurance
- Allowance Provided
Skills
Customer Service
CRM
Cantonese
Communication
Problem Solving
Night Shift Availability
Data Entry
Interpersonal Skills
Active Listening
Empathy
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
MRL - KL SENTRAL
0.2 km
KTM - KL SENTRAL
0.2 km
LRT - KL SENTRAL
0.2 km
MRL - TUN SAMBANTHAN
0.5 km
MRT - MUZIUM NEGARA
0.6 km
LRT - BANK RAKYAT BANGSAR
1.0 km
KTM - KUALA LUMPUR
1.1 km
LRT - PASAR SENI
1.5 km
MRT - PASAR SENI
1.5 km
MRL - MAHARAJALELA
1.6 km
KTM - MID VALLEY
1.7 km
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