合同工 Customer Experience Specialist 工作, 薪水 up to MYR 4,000, Manpower Staffing Services (Malaysia) Sdn. Bhd. Johor 公司招聘中 - Ricebowl

Required Skills and Experience:

• Skilled in guest/client experience and confident in striving for excellence

• Operational knowledge of all reception services and standard operating procedures

• Must have excellent organisational skills and good attention to detail

• Must be computer literate including MS office

• Ability to use own initiative and takes ownership

• Professional and high standard telephone etiquette

• Should have an excellent and positive “can do attitude” and a great team player and supporter

• Able to work in a busy and pressurised environment providing a discreet and personalised service

• Liaising with other departments, namely security, workspace experience and operations, and hospitality services to provide a consistent and seamless experience

• Ensure Security and Health & Safety procedures are always adhered to.

• Follow the agreed process for Employee New Hires/Exits

• Maintain Standard Operating Procedures to support effective and consistent Lobby / Lobby processes and procedures

• Assist with F&B operations, including preparing and serving beverages, snacks, and meals to guests.

• Follow proper hygiene and food safety standards when handling and serving F&B items.

• Ensure all F&B areas are clean, orderly, and well-maintained.

• Adhere to any specific dietary requirements or restrictions outlined by guests.

• Strive to exceed guests’/ clients expectations by always providing personalized and attentive service.

• Ensure grooming standards are up to par and always in pressed attire and polished shoes.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Medical and Hospitalisation Leave
• Medical Insurance
• 5 Working Days
• Training Provided