- Jalan Bukit Pasir Batu Pahat Johor Malaysia 83000

工作地点
职位描述
任职资格
Min SPM with 2 years of managerial experience in Food & Beverages
Strong leadership and coaching abilities.
Positive attitude and eagerness to learn.
Willing to work overtime and on public holidays if required.
Able to join training at Kuala Lumpur.
Strong presentation, communication, problem-solving, and time-management skills.
Team player, able to work independently and under pressure.
Proficient in English and Malay, both written and spoken.
Computer literate.
Confident, proactive, and capable of meeting tight deadlines.
Owns transport and willing to travel.
岗位职责
Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.
Ensure the restaurant is fully prepared, stocked, and ready for service.
Provide prompt, courteous customer service, maintaining high food and beverage quality standards.
Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.
Address and resolve customer complaints professionally and efficiently.
Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.
Monitor team attendance, conduct staff training, and ensure compliance with company policies.
Analyze sales data, maximize sales opportunities, and meet targets.
Prepare and submit daily reports on staff, sales, inventory, and any operational issues.
Perform end-of-day procedures and other tasks as assigned by management.
好处
所需技能
重要安全守则
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