全职 IT Support Specialist 工作, 薪水 up to MYR 4,000, Stingray Solutions WP Kuala Lumpur 公司招聘中 - Ricebowl

Are you passionate about technology and problem-solving? Join our team as an IT Support Executive and help ensure our customers POS systems run smoothly while providing excellent technical support to our customers.

Job description

Mandarin speaking will be a bonus point. 懂得中文优先考虑

SCOPE OF WORK:

Responsible for supporting & training in POS system hardware & software. Maintenance and troubleshooting of Local Area Network (LAN), Wide Area Network (WAN), POS hardware, software, and related data communications links. Assists in the implementation and development of LAN/WAN, POS solutions and creates documentation, standards and procedures to support those systems. Works with Agency representatives to troubleshoot and maintain data/voice communication and connectivity solutions. This position provides online & on-site installation, maintenance and troubleshooting efforts for POS systems nationwide.

MINIMUM QUALIFICATIONS:

Diploma or bachelor's degree from a recognized college or university with a major study in information technology, mathematics, computer science, business administration, or a related degree field with at least fifteen (15) credit hours in the field of computer science.

Experience : At least one year experience.

SPECIAL REQUIREMENTS :

Temporary schedule changes or off hours work (non-business hours), including overtime, may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours. Out station travel may be required. Completion of all courses required to qualify to maintain the POS software and hardware of the clients.

Performs diagnosis, troubleshooting and oversees resolution of POS hardware, software and network problems.

Diagnoses and troubleshoots and resolves problems with communications links, including but not limited to LAN Switching, Routing Protocols, etc.

Job Type: Full-time

Benefits:

• KPI (Key Performance Indicator)

• Performance Bonus

• Yearly Bonus

• Cell phone reimbursement

• Opportunities for promotion

• Professional development

Supplemental Pay:

• Performance bonus

• Yearly bonus

Work Location: Menara Mutiara Sentral, Cheras

 
Transportation: Prefer have own transport for onsite installation.

• SOCSO
• Performance Bonus
• EPF
• Annual Bonus
• Allowance Provided
• Annual Leave