全职 Field Service Technician 工作, 薪水 up to MYR 3,500, Snatch Park Bizsolutions Johor 公司招聘中 - Ricebowl

Education: Minimum Technical certifications or diplomas in Electrical Engineering, IT, or a related field is a plus.

Experience: At least 1 year of experience in technical operations, preferably in a similar industry such as parking management systems, payment solutions, or electronic systems.

Physical & Mental Fitness: Candidate must be physically fit to perform hands-on maintenance tasks, including lifting equipment, working in outdoor environments, and handling emergency repairs. Must also be mentally sharp and able to solve problems efficiently under pressure.

Technical Skills:

• Familiarity with electronics, hardware installation, and troubleshooting.

• Basic knowledge of software, mobile applications, and cashless payment systems is an advantage.

Problem-Solving Skills: Strong ability to troubleshoot and resolve technical issues promptly and efficiently.

Customer-Focused: Ability to communicate effectively with customers and other stakeholders, providing technical support and solutions.

Driving License: A valid driving license (Class B2) is required as the role involves frequent travel to different sites within the Klang valley area.

System Installation & Maintenance: Install, configure, and maintain cashless parking payment systems, including hardware, software, and related infrastructure.

Troubleshooting & Repairs: Quickly identify and resolve technical issues related to payment systems, sensors, and other system components to minimize downtime.

On-Site Support: Perform routine site visits to monitor system functionality, check for wear and tear, and ensure everything is working optimally.

Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.

System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.

Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.

Reporting & Documentation: Maintain accurate records of maintenance activities, repairs, and system performance reports for future reference and improvement.

Collaboration: Work closely with the technical and operations teams to ensure the smooth deployment and operation of new technologies and systems.