- Sunway Carnival Penang Seberang Jaya Pulau Pinang Malaysia 13700

工作地点
职位描述
任职资格
No experience needed, Training will be provided
Must be able to work during evenings, weekends, and public holidays, with shifts subject to change
Basic: RM1700.00
Allowances: Meal Allow (RM8.00/ hour), Attendance Allow (RM100.00/ month) and Utility Allow (RM50/month)
Location: Sunway Carnival Penang (vacancy: 1 full time and 2-part timers)
岗位职责
Operate POS system efficiently and accurately.
Issue receipts and ensure correct change is given.
Monitor order queue and manage peak-hour workflow.
Take orders accurately and confirm details with customers.
Provide product recommendations and explain menu items clearly.
Maintain personal hygiene standards.
Provide excellent customer service (greeting & smilling).
Handle customer feedback and complaints in a calm and professional manner.
Maintain positive body language, eye contact and professional appearance.
Suggest add-ons, combos, and seasonal promotions confidently.
Technical Skills
Proficient in POS system operation
Accurate cash handling and reconciliation skills
Understanding of customer service standards in F&B environment
Ability to manage transaction speed during peak hours
Knowledge of sanitization procedures for cashier counter
Soft Skills
Strong attendance record and ability to follow shift schedule
Positive attitude and willingness to learn
Clear, confident, and professional communication with customers and colleagues
Ability to promote and upsell products to increase sales
Adaptability with job rotation
Friendly and approachable demeanor
Ability to stay calm and polite during peak hours
Professional body language at all times
好处
所需技能
重要安全守则
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