全职 Customer Service (English Speaker) 工作, 薪水 up to MYR 6,600, Manpower Staffing Services (Malaysia) Sdn. Bhd. WP Kuala Lumpur 公司招聘中 - Ricebowl

What we're looking for:

• 0–6 years of experience in Contact Center / BPO

• C1 English proficiency (mandatory for voice)

• Experience in inbound & outbound voice, chat & email

• Working knowledge of CRM tools

• Strong customer focus, problem-solving & multitasking skills

What you'll be doing:

• Handle inbound & outbound customer interactions via voice, chat & email

• Resolve queries accurately within defined SLAs

• Document all interactions correctly in CRM/ticketing systems

• Adhere to schedule, quality standards & InfoSec policies

• Meet individual & team performance benchmarks

• Participate in training, calibrations & continuous improvement initiatives

• 5 days working
• Fresh Graduates are welcome to apply.
• EPF & SOCSO
• Medical leave
• Annual leave
• EPF
• SOCSO
• EIS
• Annual Bonus